Email Support
Direct Line

For all queries, write to us at
support@rewardtactix.com


Include your plan tier and the email or device you used to access the product so we can locate your session quickly.

Payment Issues
Payment & Access

If your payment went through but access did not unlock, email us at support@rewardtactix.com with your Razorpay payment ID.


We will manually verify and restore access within 24 hours.

Product Feedback
Help Us Improve

Found a card with outdated earn rates? A transfer partner ratio that has changed? A destination missing from the planner?


Send the details to support@rewardtactix.com — we update the data engine regularly.

General
Everything Else

Questions about how the engine calculates timelines, card recommendations, or transfer strategies — we are happy to walk you through the logic.


Email us at support@rewardtactix.com any time.

Typical response time: within 24 hours on working days. Payment issues are prioritised and handled within the same day where possible.

What You Can Write to Us About